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and making sense out of customer feedback.
Launch your customer feedback campaign with a few easy steps
With the touch of an emoji, customers provide information on how they feel about your brand. Echo is the best way to measure customer satisfaction because it is a discreet way of collecting customer feedback without interference from 3rd parties.
Echo generates tangible data that can be used to better inform companies’ marketability, business decisions and improve customer satisfaction.
Analytics powered by artificial intelligence with a built-in sentiment analysis and natural language processing.
Echo will be able to accurately identify and predict emotional patterns of customers and provide insights on how these patterns can affect or improve sales through business intelligence.
The app is designed to cater to companies regardless of size. From large conglomerates to startup businesses.
We’ve built an all in one apporoach of helping bussiness get the best transformational feedback from thier customers.
Analytics based on user interactions and feedbacks right from all your trusted customers. All features built is meant to create an actionable approcoach to customer rententions.
Companies like yours trust Echo to power their customer retention and engagement
Accra City Hotel
DVLA
Total Petroleum
Tanink Group
Luna Rooftop
Buka Restaurant
Collect feedback in a fun simple way
For situations where the devices cannot have an always-on network connectivity. Valuable data should not be lost
Satisfied customers help grow your business. Improve the customer experience by engaging satisfied customers and probing further with disgruntled customers to provide better service delivery. Turn your customer feedback into
Analytics enables you to research trends and pinpoint exact times and places of service decline.
Using the AI-powered analytics you can analyze your past and current performance, and make more informed improvement decisions for the future.
Companies of all sizes and structure use echo to help understand their customers and their pain points in using their services
